- Foul-proof base station
- Extensive environmental detectors
- Certified monitoring center
- No home automation
- DirecTV service required
- Lack of advanced equipment
LifeShield is a home security service that branched out from DirecTV. LifeShield offers a strong protection for both houses and condominiums. The base station is designed to communicate with the monitoring center using cellular technology, traditional landlines and an internet connection. To prevent burglars from disabling the security system, the signaling ability is included both in the keypad and the base station. Numerous extra accessories, such as video cameras and motion sensors are provided with all three security packages, and the least expensive starts from $39.99 per month. For an additional price, customers can choose from a wide array of environmental detectors, and the unique fire sensors work hand-in-hand with already purchased fire alarms to further increase the level of safety.
The heart of LifeShield’s security system is the wireless base station, which maintains an uninterruptable connection with the monitoring center. Other security solutions rely heavily on either a constant VoIP network or landline connection, but this also makes them vulnerable when the internet drops or a storm damages the phone lines. LifeShield uses an innovative solution that allows you to use both at the same time, plus remain in contact via the cellular network. These three solutions form a three-way protection layer that keeps the system functional even if the worst happens. The console also has a dependable backup battery that lasts 24 hours to counter prolonged blackouts.
Video surveillance is the perfect way to keep an eye on shady characters prowling around the house even while you are working. Although the wireless cameras aren’t able to pan or move the focus, you can still use them both outside and inside. All you need to do is plug them into a power cord, and then use the company’s smartphone application to get a clear picture of the happenings around the house. You are even able to set specific conditions whereupon the camera activates, like opening the door. The camera is able to record in both photo and video format, and saves the footage in a storage space provided free for you.
LifeShield provides a large range of sensors that can be used as a means to detect harmful tampering of doors and windows. The available motion sensors are designed to ignore the movement of small animals, thus sparing pet-owners from false alarms. Most security equipment stops signaling after the intruders disable the keypad, but LifeShield come up with a clever idea to prevent this from happening: they separated the keypad from the base console, which means that the two are capable to produce alarms even if one of them is broken.
Experience Peace of Mind with LifeShield
LifeShield shares its monitoring service with Protection 1, bundling their forces and infrastructure to provide residents the latest advanced and convenient monitoring services. Together they have five help centers, where an UL certified staff is ready to offer assistance any time of the day, including on holidays. The company’s efforts were further appreciated by the CSAA, who adjudged them the rare Five Diamond 100% Operator Certification. The biggest advantage of a professionally supervised system is that you are never alone to react to a situation; operators are monitoring your systems as well, and they inform the local law enforcement or notify you about a recent event. So if you forget to check your phone, you still won’t miss anything.
Complete Environment Detection
Repelling robbers is a fine aspect of a home security system, but unless there are ways to protect yourself from the forces of nature, you need a system that provides extra protection. Fortunately, the company is well-prepared for any kind of natural threat. The LifeShield fire sensor is an essential addition for every house, as it complements your existing fire alarms: it listens to the sound your fire signal creates in an emergency, and contacts the monitoring center without any delay. The device can be similarly used to counter carbon monoxide leaking.
The company goes beyond regular detection services, and widened the supply by adding extra environmental sensors. The freeze sensor is using a mercury bar to determine whether the level of coldness dropped so low to endanger your water pipes. The heat sensor is useful in dry places where it’s good to know if the air conditioner has stopped working. Last but not least, the water flood detector is a trusty unit that sends you an alarm when a broken pipe is causing unnoticed damage under your home. All these detection services are part of LifeShield’s monitoring support, although in some cases the separate device must be purchased first.
LifeShield mainly focuses on advanced home alert solutions, which could be the reason why the company lacks any form of home automation. Smart lights, remotely lockable doors or any form of intelligent thermostat are missing features. This could be a huge flaw in their offer and a bother for homeowners, as scheduled and remotely maintained electrical equipment not only reduces the electric bills, but turning on the lights – even though nobody is at home – can daunt burglars. Sadly, ordering this missing feature from other companies could lead to redundancy, as you might be forced to choose their own package with monitoring included, or have two different smartphone apps to manage your systems. Home security systems don’t get along under one roof, thus it’s highly recommended to search for another offer if home automation is important for you.
Plans and Pricing
Three types of security plans are awaiting the customers in LifeShield’s setout: Security Essentials, Security Advantage and Security Professional. A common trait between these offers is that they aim to arm the house with an extensive arsenal of alert equipment.
Security Essentials is the lowest costing one between the three, but it offers the lowest amount of content too. For starters, it allows access to constant monitoring service as a backup for your home protection. This is matched with the smartphone application that is available for iOS and Android systems. A base console, the keypad and the security touchpad are the main pillars of the service, and besides them, four window sensors, a motion detector and a fire sensor are what customers receive when they order Security Essentials. The price of this package is $39.95 for a month.
Security Advantage increases the provided coverage by adding video surveillance to the list of benefits. The wireless HD camera can be used for indoor and outdoor purposes, and the plan grants a special account for free, where up to 250 MB of video footage can be stored. This plan is recommended for those who have a strong internet connection to exploit all these advantages. With six door or window sensors instead of four compared to the Security Essentials package, Security Advantage is more suitable for larger homes. Security Professional is an ideal choice in case someone owns a larger property, and wants the best available protection. Besides the previously mentioned content, two HD video cameras, 1 GB storage space and eight window sensors, even larger houses can remain fortified against break-ins and home intrusions.
You should be aware that the starting requirement to opt for any of the above-mentioned plans is to have an existing DirecTV service. Irrespectively the chosen package, customers must also submit themselves for a 36-month long commitment to the company. This agreement is cannot be cancelled unless the person in question dies or is recruited for army service. Received LifeShield products can be self-installed using the guidelines of the provided tutorial videos. Otherwise, a professional installation can be requested. The company claims that this service is free, although tax adjustment may cause changes on the retail value of the product, resulting in an installation fee between $100 and $200.
The customer service of LifeShield is currently not rated by the Better Business Bureau. LifeShield is very clear about its deals, displaying prices and offers upfront. The company is also providing satellite TV service, thus you could bundle the purchase of a security system with that of other offers too. The customer center can be reached 24/7 by calling the representatives over the phone. Alternatively, questions can be submitted from the personal account or by shooting them an email. A great amount of tutorial videos is also available for those who are the do-it-yourself types and wish to set the system up on their own. They are present on the social media sites too, but there activity dropped back recently.
As a home security provider, LifeShield bears a strong focus on protection and quick reaction. The company is committed to fit the house with cameras and motion sensors, and the base station connects three different ways to the certified monitoring station, thus a prolonged blackout or dropped internet connection cannot jeopardize emergency calls. Being able to request police patrols by pushing the panic button is also a comforting feature. LifeShield is prepared for any environmental danger with its wide detector offer, but at the expense of home automation, which is completely missing. Advanced security solutions are lacking as well. The prices are affordable, but there might be hidden expenses.