- 24-hour monitoring
- ASAPer urgent messenger
- Short-term contracts
- Ability to customize package
- 90-day money back guarantee
- Award-winning customer service
- BBB accredited
- Self-installation only
LiveWatch Security was founded in 2002 by a paramedic with over 10 years experience of working with the nation's emergency services. The company offers a range of easy-to-install, individually customized home security packages at highly competitive prices – around 50% less than other home security companies. LiveWatch Security provides award-winning alarm systems with no long-term contracts, and no hidden fees. Their unique Plug and Protect technology guarantees the fastest home security systems in the world, with 24-hour monitoring and the fastest response time of any home security company. And then there’s ASAPer, an innovative urgent messenger service that sets up a group chat with all emergency contacts listed for your home security system and LiveWatch security personnel so you can easily exchange updates in case of an alarm.
As well as being an A+ rated BBB accredited company, they're also a TRUSTe verified company, so you can be sure that with LiveWatch, your home security protection will be guaranteed first rate. You can try it yourself risk-free with their 90-day money back guarantee, one of the longest in the industry. In 2014, LiveWatch Security earned a Gold Stevie Award for excellence in customer service, and with over 200,000 satisfied customers nationwide, including the U.S. State Department and the Department of Justice, they are the number one choice for home security for many families in America.
LiveWatch Security lets you customize your home security system, so you can build the package that's right for you and your home or business. You can choose either the standard Cellular Monitoring package, or go for the Total Home Monitoring package. Both options include a secure wireless alarm panel with a user-friendly touchscreen LCD screen, and both come with interactive messaging and 24/7 monitoring from one of LiveWatch's three control centers. You can customize the products and services you require for each package, with a range of options including sensors, carbon monoxide, smoke and heat detectors, remote-controlled energy-management thermostats, and video cameras. All of LiveWatch Security's products have received professional endorsement, and their trademark Plug and Protect technology, which is professionally installed into all of their alarm systems, guarantees you the very highest level of home security.
LiveWatch Security allows you to install your home security system yourself, and because their security systems are wireless, they're super easy to install, with no plugs, wires or cables to worry about. You can even take the system with you if you move, and easily transfer it to your new home or business premises. Installation is quick and easy – it usually takes as little as 30 minutes from start to finish, and there are how-to demos and tutorials on the LiveWatch Security website to help you with the whole installation process, as well as a technical support helpline which can be accessed either by phone or online. All of LiveWatch's security systems come pre-configured by professional technicians and, once installed, one of their trained technicians will call you at a time that's convenient to you in order to activate your system. You will then be automatically connected to one of LiveWatch's three control centers that ensure that your home receives 24/7/365 professional monitoring, with a guaranteed fastest response time to any emergency situation.
LiveWatch Security have three control centers across the U.S., which means that you will always be covered by professional, 24/7/365 monitoring, even if one control center is not operating for any reason. Their trademark Plug and Protect technology provides award-winning security, and LiveWatch guarantee the fastest emergency response time of any security company anywhere in the world, which means that your home or business will always receive unbeatable year-round secure protection, day in, day out. The 2-way talking touchscreen on the control panel provides real-time information on all aspects of your home, and allows you to control your entire system directly all from one convenient place. The optional 2-way voice function lets you connect automatically to one of LiveWatch Security's control centers at any time, and it also allows a control center operative to contact you, and to take appropriate action on your behalf if an emergency situation arises.
24-hour continuous monitoring comes as standard with LiveWatch Security, whichever home security package you choose, but you also have the ability to regulate and monitor the system yourself via your online account or even via your cellphone with LiveWatch's Interactive Messaging service. You can set up a range of customized alerts which you can receive either via text message or email, and their iPhone, iPad, and Android apps let you control your whole system from anywhere in the world via your computer, laptop, cellphone or tablet. Service by Alarm.com and Honeywell Total Connect is also available should you want to use these with your LiveWatch home security system.
As Soon As Possible Emergency Response
As Soon As Possible Emergency Response, ASAPer in short, is a service that instantly alerts a list of contacts about an emergency in your house. The system creates a group chat with all key contacts as well as the monitoring operators on duty at LiveWatch where the different members can exchange information with each other in order to resolve the situation. Users can participate in this discussion via text messages, email or over the phone. ASAPer is a secure and highly convenient way to act fast in an emergency, or to cancel a false alarm and assure your family members that everything is ok.
Plans and Pricing
LiveWatch Security has three home security packages to choose from, starting at $199 for a complete customized package, and because their pre-configured ready-to-go security systems don't need to be professionally installed, there are no installation fees to pay. Their monthly monitoring plans start at just $9.95, and your subscription commitment is just 12 months, which is a much shorter duration than most home security companies. You can request a free, no-commitment quotation easily, either by phone by calling 888-991-6205 or via the Internet, and a free security buyer's guide is also included in your quote. What's more, you have up to 90 days to try out one of LiveWatch's home security systems completely risk-free, with your money back guaranteed if you want to cancel for any reason.
The three home security system packages offered by LiveWatch Security are Phone Line, Cellular Monitoring with Interactive Messaging, and Total Home Monitoring with Interactive Messaging. They all come with LiveWatch Security's patented Plug and Protect technology, and include 24/7/365 monitoring from one of LiveWatch Security's three control centers.
Phone Line costs just $9.95 a month and is the start package that requires a traditional phone line, as its name suggests. It includes the basics you need to professionally protect your home from intruders and natural disasters including fires, smoke and floods. You can count on home insurance discounts ranging of up to 20%, and active support from LiveWatch’s security team with this package.
Cellular Monitoring costs $29.95 a month, and features a secure wireless connection over cellular networks eliminating the need of a phone line as well as LiveWatch’s Interactive Messaging function. This package includes a wireless, easy-to-use touchscreen control panel, which you can arm and disarm remotely, and you also have the option to receive customized alerts via email or text message.
Total Home Monitoring, costing just $39.95 a month, includes all the benefits and features of Cellular Monitoring, with additional security features including image sensor technology and remote-controlled automatic lighting, locks, and an energy-management thermostat. It lets you fully control your security system through your online account and the free apps for the system, and the package boasts LiveWatch’s patented Crash & Smash technology that eliminates the possibility that intruders can disable the alarm system during the time of the alarm being triggered and the siren going off. With this package, you can also choose to receive severe weather alerts, and schedule event-triggered plans such as no-show or location-based alerts.
Additional options, which can be added to either package, include a range of wireless door, window, and image and motion sensors, wireless heat, smoke, and carbon monoxide detectors, and a keychain remote. Wireless video monitoring is available for any of the three packages and adds $10 to the monthly cost of your subscription. All of your preferred options can be easily selected and integrated into your chosen package online, allowing you to select your own ideal customized home security system from as little as $199 plus your chosen monthly service plan. If you already have alarm equipment that’s compatible with LiveWatch Security’s services, then you can enjoy their monitoring services using a month-to-month service.
LiveWatch Security received a Gold Stevie award in 2014 for excellence in customer service, and their operators can be contacted at any hour, day or night, by phone on 888-991-6205 or during business hours with the live chat function on their website. You can also reach them via email, or even via their Twitter or Facebook accounts if that's more convenient for you. Links to all of their contact details, as well as video tutorials and FAQs, can be found easily on every page of their website.
LiveWatch Security's award-winning Plug and Protect technology guarantees you best protection in home security on the market. They have one of the fastest guaranteed response times in the home security industry, making them one of the most reliable home security companies in the world. With an A+ rating from BBB, and with customers as prestigious as the U.S. State Department and the Department of Justice, you can be sure that your home or business will be ultra-safe with a LiveWatch security system.